About Us

About Us

We have been engineering comfort of our customers worldwide in their lives, families, businesses and communities with our industry-leading products and services since 1983. We have the objective of satisfying them and meeting their requirements by:

Being a Single Source for Steam, Steam Water, Hot water, Heat Exchange, Water Treatment and Solar
Having an in-house design, R&D and production which enables us to meet the requirements on-time
Introducing certified and industry-leading quality in processes, products and services with diversity in range, premium warranty packages & support services
Implementing strict Quality-Heath-Safety-Environment policies at any step of our business
Introducing Excellent Customer Support Services including Field Services, Warranty, Engineering Services and Project Management Services
Executing design, manufacturing, installation, commissioning and servicing with experienced and qualified partners, contractors, agents, affiliates & employees
Introducing high-end and industry-leading products, services and solutions meeting toughest challenges and surpassing expectations of our customers.

Our references include thousands of individuals, firms, corporate enterprises, multinational enterprises, directorates & state offices who has benefited from our services, goods, systems worldwide.

Our Culture

A Smile is a worthless treasure in the world that is the outcome of pure satisfaction. We believe that quality, honesty and expertise are the sources of customer satisfaction in business by ethical organizational values. We perceive customers as one of the biggest assets. We work hard for our customers based on values of dedication to success, continuous efforts in customer support, dedication to excellency in quality of products and services, professionalism in customer relations; passion & spark and excitement of a new start-up under the mission of :

respecting their values, concerns, limitations & constraints
meeting their expectations, priorities & obligations
generating value to their lives, communities and businesses
inspiring confidence and building reputation on their results

at any time, at any place, at any condition

Under this objective, we have been trying to surpass your satisfaction since 1983 with unmatched, industry-leading and top-quality high-end solutions and services. We value your lives, families, businesses and communities.

Our History

Mr. Muhterem KARABAS believed that long-term success can only achieved by hard work, quality, honesty and passion and started his business with this belief.
The small company he had founded in 1983 in Ankara, Turkey as boiler workshop that manufactures boilers for domestic market.
This small company has grown into a family-owned successful exporting enterprise and a turnkey plant installer worldwide with the same belief, honesty, dignity, passion, hard work and excitement.
During the passing decades, we have been designing, engineering, manufacturing, installing and servicing the products below to our customers worldwide:
- Steam Boilers
- Steam Water Boilers
- Hot Water Boilers
- Heat Exchangers (Shell & Tube, Plate) and Pressure Vessels
- Water Treatment, Conditioning and Purification Systems
- Solar Systems
- Atmospheric Water Generators
We have also successfully completed many turnkey central heating, hot water generation, steam/steam-water generation, storage facilities and water treatment plants for different customers in diverse segments.

Our Values

Commitment: Doing what’s Right in Challenges under Ethical Rules & Values
Customers: Surpassing Customer Expectations for Customer Satisfaction
Excellence: Quality and Service Excellence is our frontier
Innovation: Joining Forces for outstanding & unmatched products and services
Integrity: We are a big family with vendors, customers and employees
Quality: Industry-leading quality in products, services, business processes and customer relationships
Passion: Acting with honesty, dignity, passion, hard work & excitement
Respect: Respecting Values and Treating Fair at any step of business relations
Social Responsibility: Serve & Inspire individuals, companies; and their families, communities and businesses
Teamwork: We communicate, coordinate and cooperate at all times
Trust: Trusting and being Trusted at all Times

Code of Conduct and Business Excellence

Code of Conduct:

Business Practices-We work according to our documented quality standards, work procedures and governance policies.
Employee Practices-We work according to our values and working practices.
Environmental Practices-We do not give harm to the environment through our operations by using technology and by waste elimination in resources.
Responsibility-We always carry out our responsibilities in the best interest of our company and the customers.
Work Environment-We have meritocratic work place with a focus on our clients with a safe and healthy work environment for our colleagues and our visitors.

Business Excellence:

Our goal is to touch our clients to surpass their expectations and make them loyal to have a sustainable business growth and profit margin and to be one of the leaders in our business.
Our principle is providing exactly what client require under quality excellence and optimized costs within the deadlines of the client.

Milestones

1983-Establishment of YILDIZ MAKINA

1983-Establishment of OZTERMAL® Brand

1984-Production of First Coal Fired and Fuel Fired Boilers

1984-Production of First Shell& Tube Heat Exchangers and Pressure Vessels

1984-Production of First Hydraphores, Fuel Tanks, Water Tanks, Equipment

1985-Production of First Steam Boilers & First Central Heating Systems

1986-First production of First Water Softeners, Water Filters and Sand Separators

1988-Production of First Natural Gas Hot Water and Steam Boilers

1988-First Big Scale Turnkey Central Heating & Hot Water Plant with dist. piping

1988-First Design & Engineering Services for Turnkey Projects

1990-First Turnkey Centralized Heating Plant for a Production Facility Complex

1994-First Exports to Middle East

1997-First Design, Engineering and Manufacturing of Water Treatment Unit

2000-First Big Scale Turnkey Centralized Heating & Hot Water Plant with storage tanks, distribution channels, pressure vessels, piping, wiring & cabling with the automatic control room for the Production Facility Complex of a corporate firm

2004-First Country Distributorship from Waterite, SWT, Scalewatcher & Aquasan for water treatment, purification and conditioning systems

2004-First Dealers Abroad and First Product Seminars to Service & Sales Dealers

2004-ISO 9001 Certification Awarded

2005-After Sales Eligibility Certificate from Ministry of Trade

2005-First Production of Water Treatment & Waste Water Treatment Systems

2008-First Exports to EU

2009-First Engineering-Design-Production Services for PV & Solar Thermo Units

2010-First Exports to CIS Countries

2011-First production of Plated Heat Exchangers under Heat Plate® brand

2012-CE Marking for OZTERMAL® brand Boilers & Heat Exchangers

2013-First production of Automatic Water Treatment Units under WaterWell® brand

2014-First R&D and Engineering Works for Heat Recovery Plants

2016-Launch of Solar Pressure Vessels and Solar Heating Systems

2017-ISO 14001 and OHSAS 18001 Awarded

2018-Start of R&D for Atmospheric Water Generators and Electric Boilers

2019-Establishment of Istanbul Branch Office and EMEA Office

2019-Launch of Atmospheric Water Generators for Commercial & Industrial App.

2020-Moving to new production facilities in Ankara, Turkey

2020-First Residential and Commercial Atmospheric Water Generators

2020-First Residential and Commercial Electric Boilers

2020-New Dealers in EME & CIS for Boilers, Heat Exchangers, Water Treatment

2020-New Dealers in MENA, Levant and CIS for Atmospheric Water Generators

2020-Establishment of Customer Support & Aftersales Center for Boilers, Heat Exchangers, Water Generators and Water Treatment Units in Turkey and UAE

2021-Establishment of Branch Office in Qatar & UAE

2022-Establishment of Branch Office in Germany & USA

2022-Start of R&D for Biomass Boilers