top of page

Why customers prefer us since 1983?

​

We have been engineering comfort of our customers in their lives, families, businesses and communities with our industry-leading products and services since 1983.

 

We have the objective of satisfying them and meeting their requirements to close the gap between what they expected and what we can deliver in terms of quality, pricing, availability, delivery time and customer support.

​

However, there are more reasons behind this satisfaction which surpass their expectations:

  • Single Source for Steam, Steam Water, Hot water, Heat Exchange, Water Treatment and Solar

  • In-house design, R&D and production which enables us to meet the requirements on-time

  • Proven quality in processes, products and services and strict Heath-Safety-Environment policy

  • Diverse Certified Products and Solutions with premium warranty packages & support services

  • Field Services, Engineering Services, Project Management Services

  • Excellent Customer Support

2.jpeg
sol.png
water.png
biz.png
REG.png
logo1.jpg
heatplate.png
water wejj.png
certs.jpg
cert p3.png
cert p2.png
tsek.jpg
gazmer.png
myk.png
exp.png
exp2.png
hse.png
exp1.png
extended w.png
5 year w.jpg
2y.jpg
12 month.png
5y.png
2 year w.png
aftersales services.jpg
1 year warranty.png
spare parts.png

Single Source for Optimum Solutions

  • A reputable manufacturer and exporter in MENA Region as a single source for in engineering, designing, producing and servicing optimum solutions by qualified experts to meet the complex requirements in:

    • Boilers (Steam, Steam Water, Hot Water), Heat Exchangers, Pressure Vessels

    • Water Softening, Filtration, Treatment, Conditioning & Purification Systems

    • Solar Heating and Cooling Systems

    • Storage Systems (Water, Oil, Fuel, Gas  and Solids)

    • Atmospheric Water Generators

  • Modular solutions, packs and turnkey systems to our clients to meet the critical concerns of the Clients

​

In-house R&D, Design and Production

  • In-house R&D and design team that develops, engineer, design, manufacturing and turnkey installation  of high performance products and complex systems

  • In-house manufacturing of top quality products for steam, steam water, hot water, sanitary water & storage systems, solar heating and water treatment systems

  • All products are made in Turkey and equipped with components made in EU

​

Proven Manufacturing & Field Experience since 1983

  • Customers: End-Users, private companies, firms, agents, dealers, contractors, corporate entities, EPCs, state offices, municipalities, state offices and ministries

  • Applications: Residential, commercial, industrial, government and utility

  • applications in water stressed countries where the clients concern about the water quality.

  • Water Treatment, Conditioning and Purification Systems (in water stressed countries where the clients concern about the water quality or availability)

  • Heating Systems (for generating, and managing hot water, steam water or steam)

  • Solar Systems (for supporting hot water generation systems with solar energy)

  • Storage Systems (for storing Water, Hot water, Oil, Fuel, Gas  and Solids)

​

Diverse Range of Products and Turnkey Solutions

Customer Business Segments for Products:

  • Residential: Houses, Compounds, Buildings, Resorts, Houses, Malls, Hotels, Offices  and other Residential Applications

  • Industrial: Heavy Industry, Factories, Warehouses, Food Processing Facilities

  • Logistics: Warehouses, Cold Room Applications, other Storage Facilities

  • Chemicals: Petro-chemical Enterprises, Chemical producers

  • Pharmaceutical: Drug, medicine, biological and other pharma enterprises

  • Oil & Gas: Refineries, Gas Distribution Centers, Fuel Storage, Oil Storage

  • Marine: Shipyards, Marines, Yachts

  • Energy: Power Plants

  • State Offices & Municipalities: Ministries, State Offices, Municipalities

  • Defense & Military: Military Offices

  • Labor & Humanitarian Camps: Labor camps, Humanitarian Camps

Turnkey Applications:

  • Utility: Treatment, Purification, Desalination, Storage and Distribution App.

  • Steam-Water Applications: Centralized Steam, Steam-Water and Hot Water Plants for Commercial and Industrial Applications

​

Critical Added Value

  • Tailor-Made Design on the basis of the Client's specifications to meet the expectations and requirements of the Clients

  • In-house services under one roof (R&D, design, manufacturing, installation and customer support including maintenance)

  • Industry-leading, top quality and certified materials, components and equipment from Turkey, EU and US to be used in manufacturing and turnkey projects

  • Short-term delivery and availability for urgent orders

  • Guaranteed & certified quality products and services

  • High performance, cost-effective and certified products and services

  • On-time customer support, availability of spare parts and round the clock customer support

  • Flexibility in Solutions (from a Single component to Turnkey Plants)

  • Turnkey responsibility and approach from feasibility study to final commissioning

  • Centralized monitoring, metering and control of heating and water treatment systems

  • Thousands of products under operation and hundreds of successfully completed projects

​

Brands, Certificates and Membership

 

Brands

  • OZTERMAL-HEATPLATE (Boilers, Heat Exchangers)

  • OZTERMAL-WATERWELL (Residential-Commercial Water Treatment Systems)

  • OZTERMAL (Boilers, Heat Exchangers, Commercial Water Softeners & Filters)

 

Industrial Registration as a Manufacturer

  • Industrial Registry Certificate to the Ministry of Science, Industry and Technology (Sanayi Sicil Belgesi)

​

Membership

  • Ankara Trade Chamber

  • Ankara Industrial Chamber

  • Ankara Industrial Registry to the Ministry of Science, Industry and Technology

  • Association of Heater, Ventilation and Air-Conditioning Manufacturers

  • Association of Plumbing &Sanitary Manufacturers

  • Exporters Union

​

Certificates

Quality Certificates

ISO 9001: 2015, ISO 14001 and OHSAS 18001 Certification

​

Product Certificates

2016/426/EU Module D Gas Appliances Regulation Annex III.3 Quality Assurance of Production Process

for Gas Fired Hot Water Boilers (350.000 Kcal/h-3.000.000 Kcal/h) by Szutest (CE 2195)

2016/426/EU Module B Gas Appliances Regulation Annex III.1 Quality Assurance of Production Process

for Gas Fired Hot Water Boilers (350.000 Kcal/h-3.000.000 Kcal/h) by Szutest (CE 2195)

97/23/EG Module F Certificate of Conformity

for Cylindrical Steam Boilers (6 bar-10 bar) by TUV SUD (CE 0036)

97/23/EG Module F Product Verification Certificate

 for Cylindrical Steam Boilers (5bar) by Turk Loydu (CE 1785)

2014/68/EU Module B: EU Type Examination Certificate

for Cylindrical Steam Boilers (3bar) by TUV Austria

97/23/EG Module B EU Type Examination Certificate

for Cylindrical Steam Boilers (3bar-4bar-5bar-6bar-8bar-10bar-12bar) by TUV SUD

97/23/EC Module H Certificate of Registration

  • for Water Heaters, Accumulation Tanks, Buffer Tanks & Contracting Tanks by URS

  • for Heat Exchangers (Plate & Tubular) by URS

  • for Water Softeners, Water Treatment Equipment, Water Tanks, Water Storage Systems by URS

  • for Fuel-oil Storage Tank (Horizontal-Cylindrical-Vertical-Prismatic) by URS

92/42/EEC and 90/396/EEC Module H Certificate

for Gas and Liquid Fired Central Heating Boiler by URS

97/23/EC Module H Certificate

for Heat Exchanger (Plate and Tubular), Boiler, Accumulation Tank by URS

2014/68/EU Module B: EU Type Examination Certificate

for Cylindrical Steam/ Hot water Boilers (300-17.500 kg/h) (3 bar-4bar-6bar-8bar-10bar-12bar) by TUV

2014/68/EU Module B: EU Type Examination Certificate

for Solid Fuel Hot Water Boilers (60.000 kcal/h-1.800.000 Kcal/h) (5bar) by TUV Austria

TSE Certificates

  • TS EN 303-1  for three-pass, cylindrical hot water natural gas boilers with GASMER approval.

  • TS EN 12953-1 for three-pass, cylindrical boilers

Welder Certificates

Welders are certified from Turkish Loydu with job eligiblity certificate (MYK)

​

Service Certificates

After Sales Eligibility Certificate from Ministry of Science, Industry and Technology

​

Experts

Dedicated, experienced & skilled bilingual experts for:

  • Site surveys & Technical Assessments

  • Feasibility Studies & Economical Modelling

  • Engineering, Design and Technical Modelling

  • Project Management

  • Logistics & Supply Chain

  • Installation & Supervising

  • Commissioning

  • Customer Support, Service & Spare Part Support

  • Documentation

  • Training

​

Strict Quality, Health, Safety and Environment Policies

  • Strict HSE Policies in production, contractors & supplier audits

  • Quality Controls at each step of the production

  • PDI (Pre-Delivery Inspection) and Testing of each Product before shipment

  • Quality documentation for the Clients with all supporting documents

  • Continuous HSE training including:

    • Basic first aid

    • Fire fighting

    • Crane operation

    • Personal HSE kits usage

    • Welding processes

  • Periodic HSE audits by trained external and internal auditors

  • HSE key performance indicators (KPIs) for project management

  • HSE kits available at production and job sites

​

Superior Warranty

​Boilers, Heat Exchangers and Other HVAC Products

  • 10 years extended warranty supported with service agreements

  • 10 years spare part availability guarentee

  • 5 years limitless product warranty

  • 1 year spare part product warranty

​

​Water Treatment Systems and Solar Systems 

  • 5 years extended warranty supported with service agreements

  • 5 years spare part availability guarentee

  • 2 years limitless product warranty

  • 1 year spare part product warranty

​

Excellent Customer Support

7/24 Customer Support in EMEA Region is a challenging & costly task for enterprises due to tough site conditions, challenging Client’s deadlines, budget constraints, delays, suspensions, blackouts, droughts, extreme cold or hot weather, desert sand or snow, local social problems, harsh business conditions and unexpected cultural distance & perceptions in quality and work-style.

  • Guaranteed Support, 365 Days a Year, 24 Hours a Day

  • VIP, Urgent, Standard Field Service Options

  • Experienced English-speaking Field Service Engineers and Technicians

  • Service Agreements (Gold, Silver, Bronze)

  • Extended Warranty Packages up to 2 hours limitless extended warranty

  • Field Service Installations, Repair Works and Maintenance Services

  • Turnkey Field Installation on Site

  • Fixing, welding, testing and installing pre-fabricated boilers and heat exchangers at the job site in which narrow passages and doors avoid to install the boilers and heat exchangers at the job site as a complete finished product.

  • Operation & Maintenance Manuals, Spare Part Manuals available in English

 

Experience in Project Management

Challenging projects in emerging markets are complex with their tough and forcing environmental conditions, complex contractual obligations, challenging deadlines, high expectations of Clients, local regulations & permits and unexpected cultural distance & perceptions. We have experience to support you.

​

Why YILDIZ MAKINA?

2 serv.png
10 year spare p avail.png
service all inclusive.jpg
service a.png
field s.jpg
service.png
turnkey pro.gif
pro.png
bottom of page